Terms and Conditions

1. Introduction

Welcome to Herbal Pharma UK. By accessing or purchasing from our website, you agree to comply with these Terms & Conditions. Please read them carefully before using our services.

2. Company Information

Herbal Pharma UK is a registered business in the United Kingdom specialising in herbal, spagyric, and holistic formulations.
All products are intended for professional or personal use under guidance from qualified practitioners.

3. Products & Usage

  • Our remedies are natural and plant‑based, formulated for holistic wellbeing.
  • They are not intended to diagnose, treat, cure, or prevent any disease.
  • Always consult a qualified healthcare professional before using any product.
  • Product descriptions and information are provided for educational purposes only.

4. Orders & Payments

  • All prices are listed in GBP and include applicable taxes.
  • Orders are processed once payment is confirmed.
  • We reserve the right to refuse or cancel orders if payment issues or stock discrepancies occur.

5. Shipping & Delivery

  • Orders are dispatched within 1–2 business days.
  • Delivery times vary depending on location and courier service.
  • Herbal Pharma UK is not responsible for delays caused by postal or customs services.

6. Returns & Refunds

  • Due to the nature of herbal products, returns are only accepted for unopened items within 14 days of delivery.
  • Refunds are processed once returned goods are inspected.
  • Please contact our customer care team before returning any item.

7. Practitioner Accounts

  • Registered practitioners may access trade pricing and exclusive formulations.
  • Practitioner accounts are subject to verification and approval.
  • Misuse of practitioner privileges may result in account suspension.

8. Privacy & Data Protection

  • We respect your privacy and handle all personal data in accordance with UK GDPR.
  • Your information will never be shared with third parties except for order fulfilment.
  • For full details, please see our Privacy Policy.

9. Liability Disclaimer

Herbal Pharma UK shall not be liable for any adverse effects resulting from misuse or self‑prescription.
Users assume full responsibility for their health decisions and product usage.

10. Intellectual Property

All content, product names, and formulations are the intellectual property of Herbal Pharma UK.
Reproduction or distribution without written consent is strictly prohibited.

11. Amendments

We may update these Terms & Conditions periodically.
Continued use of our website signifies acceptance of any changes.

12. Contact Information

For questions or support, please contact:
📧 ukherbalpharma@gmail.com
📍 Coventry, United Kingdom